Delivery & Returns

Delivery on the following items are as follows:

Jewellery

UK Standard Delivery

  • We usually ship orders with Royal Mail within 2  workings day.
  • Deliveries will usually be made within 3-5 working days after you place your order [excluding Weekends]
  • UK Standard Delivery is Free. If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.
  • Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.
  • Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.

European Delivery Information

  • We have one ‘flat rate’ for STANDARD European Shipping.he ‘Standard’ delivery service.
  • Shipping will be automatically calculated at the checkout page when both the delivery destination and service option are selected.
    • STANDARD European delivery cost is 4.99 and delivery will be from 7-14 days after your order has been placed.

Additional Delivery Information

  • We cannot accept orders from countries not listed on our ‘delivery countries’ list. If you wish to order from outside of this list, then please visit www.RebelJewel.com for further information.
  • Any customs or import duties are charged once the parcel reaches its destination country. The recipient of the parcel must pay these charges. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
  • Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
  • If you aren’t available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.